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Thank you for shopping with us! We are committed to providing you with the best shopping experience, and that includes fast, reliable shipping. Below are the details of our shipping process.

Order Processing Time

  • All orders are processed within 1–3 business days.

  • Orders are not processed or shipped on weekends or holidays.

  • You will receive an email notification once your order has been shipped, along with a tracking number if applicable.

Shipping Times

  • Domestic Orders (KSA): Shipping typically takes between 2–3business days.

  • International Orders: Shipping times may vary, but typically range from 10–21 business days depending on your location.

Shipping Costs

  • We offer free standard shipping on all orders within the KSA

  • International shipping rates vary depending on the destination and are calculated at checkout.

  • Expedited shipping options may be available at checkout for an additional fee.

Tracking Your Order

  • Once your order has shipped, you will receive a tracking number via email. You can track your package on the carrier’s website.

  • Please allow up to 48 hours for tracking information to update.

Customs, Duties, and Taxes

  • For international orders, please note that you may be subject to customs fees, duties, and taxes based on the destination country. These charges are your responsibility.

  • We have no control over these fees and are unable to predict what they may be.

Missing or Lost Packages

  • If your package has not arrived within the expected time frame, please contact us at arabianmart.sa@gmail.com with your order number and any details about the issue.

  • We will work with the shipping carrier to investigate the situation and provide a resolution.

  • In the rare event that your package is lost or damaged during shipping, please reach out to us within 30 days of your order shipment date.

Order Modifications or Cancellations

  • Once an order is placed, we begin processing it immediately. As a result, we are unable to modify or cancel orders after they have been processed and shipped.

  • If you need assistance or have questions about your order, please contact our customer support team at [Your Email Address] as soon as possible.

Questions?

If you have any questions about shipping, feel free to reach out to us at arabianmart.sa@gmail.com or check out our FAQs page for more information